Shipping & Returns

Shipping & Returns Policy
Shipping

Order Processing Time
- Orders are typically processed within 1–2 business days (excluding weekends and holidays) after payment and order confirmation.
- Processing includes quality checks, packaging, and preparing items for shipment.
Shipping Rates & Free Shipping
- Free shipping is available for orders over $75.
- For orders under $75, a flat shipping rate of $9.95 applies.
Shipping Methods & Carriers
- We ship via trusted carriers such as USPS / UPS / FedEx
- You will receive a tracking number by email once your order ships.
Shipping Times
- Domestic: 5-7 business days from time of shipment.
Order Delays
- GroowthByT&J is not responsible for delays due to carrier issues, weather, customs, or other unforeseen circumstances.
- If your order is significantly delayed, contact us at GROOWTHBEARDOIL@GMAIL.com and we will do our best to assist.
Shipping Availability
- Currently, we ship to USA only.
- We do not ship outside of USA at this time.
Lost or Damaged Shipments
- If your order arrives damaged or you believe it’s lost in transit, please contact us so we can investigate and make it right.
- Keep all packaging and any damaged product as it may need to be inspected by the carrier.

Return Eligibility
- No returns after purchase. Oils are made to order and we are not accepting returns at this time due to our strict hygiene practices and policies.
Defective or Incorrect Items
- If you receive a defective or incorrect item, please contact us within 5 days of delivery. We will arrange a replacement.